Getting Started
How to post a sale listing:
- Go to to setup your account
- Click on ‘Add Listing’ (at the top of any page) and provide sale listing details
- Click on 'Next Page'
- Detail sale items being sold
- Pay for sale listing
How to setup email and text message notification:
- Log in
- Go to ‘My Account’
- Click on the ‘Buyer / Seller Settings’ tab and select desired options under Buyer Notification Preferences
How to save searches identifying sales that interest you:
- After creating an account and logging in, click on ‘Search’ (at the top of any page)
- Define the parameters of your search
- Scroll down and click on ‘Search’
- Click on ‘Save search’
- Name search and click on ‘Save’ (At this point you have the option whether to be notified when a new sale listing matches the saved searched)
How to view sales on the ‘Sales Calendar’ occurring in your County:
- Click on ‘Home’ (at the top of any page)
- At the bottom of the calendar, select your State from the drop down menu
- Select your County from the drop down menu
- Click on ‘Go!’
How to find driving instructions to a sale location:
- Click on ‘See Details’ for a sale
- Click on ‘Get Directions’ and a new web page pops up
- Enter starting point address
- Click on ‘Get Directions’
How to track / monitor sale listings that you plan to attend:
- Find a sale that interests you (use the ‘Sales Calendar’ on the Home page or perform a custom search on the ‘Search’ page)
- Click on ‘Add to My Radar’ (the ‘Radar’ is your shopping cart of sale listings)
- Go to ‘My Rummage Radar’ to view the sale listings that you have added to your radar
- To be notified of changes to sale listings on your radar, login and select your notification preferences: Sale start or end time changes; sale items change; sale is canceled; storage units (within a sale) are canceled (NOTE: in order for you to receive notifications, email or text has to be checked on the Buyer / Seller Settings in My Account)
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Frequently Asked Questions
How much does it cost to post a sale listing?
$25 for a basic listing. Photos are $5 for the first 5 and $1 thereafter.
How do I cancel a sale?
Login and click on ‘See Details’ for the sale you want canceled. Towards the top of the page click on ‘Cancel Listing’.
How do I cancel a storage unit within a sale?
Login and click on ‘See Details’ for the sale containing the storage unit you want canceled. Find the unit you want to cancel and click on ‘Cancel unit’.
I just created a sale listing, but it does not appear on the calendar, nor can I find it when I search
A sale listing will not appear publicly (e.g., on the sales calendar or in the ‘Search’ results) until it has been paid. Unpaid listings can only be found in the account of the user who created the listing under ‘My Listings’.
I created a sale listing a few weeks ago and I no longer see it on the calendar, nor can I find it when I search
Sale listings stop appearing publicly on the website for one of two reasons. First, the sale date passes for event-based sale listings (i.e., public auctions, lien sales, rummage sales, yard sales and other sales). For example, if the sale date for your rummage sale is Oct 1st, on Oct 2nd the listing will no longer be shown (however you will find your sale in ‘My Listings’). The second reason is that the 30 days have passed for ‘By Appointment’ listings. For example if you post your ‘By Appointment’ listing on January 1st, on January 31st the listing will no longer appear publicly (however you will find your sale in ‘My Listings’).
My charity will be having a bake sale. Can I advertise the sale on the web site?
Absolutely. When you add the listing, select the Location Type of ‘Other’ (since charity is not an option) and the Sale Type of ‘Other’ (since bake sale is not an option)
I would like to sell a single item (e.g., Plasma TV). How should I list this type of sale?
As you create your sale listing on ‘Add Listing’ select the sale type of ‘By Appointment’. Include your contact information in your listing. You and the Buyer can then setup a time that is convenient to conduct the sale.
What information can I change about a sale without having to pay an additional fee?
For event-based sales (i.e., public auctions, lien sales, rummage sales, yard sales and other sales), all sale listing information can be edited / changed through the day of the sale EXCEPT the sale date. If you want to change the sale date, you need to purchase a new sale listing. For example if your sale occurs from 4:00 PM – 11:59 PM on March 30th, you can edit sale information (except sale date) as late as 11:59 PM on March 30th.
If you created a ‘By Appointment’ listing, the listing is valid for 30 days from the date of payment and all listing information can be edited / changed throughout the thirty days (with the exception of adding a sale date and time. If you want to add a sale date and time, you need to purchase a new listing and the sale type has to be something other than ‘By Appointment’).
If you created a ‘By Appointment’ listing, the listing is valid for 30 days from the date of payment and all listing information can be edited / changed throughout the thirty days (with the exception of adding a sale date and time. If you want to add a sale date and time, you need to purchase a new listing and the sale type has to be something other than ‘By Appointment’).
How long do I have to update a sale listing?
A sale listing can be updated through the day of the sale for event-based sales (i.e., public auctions, lien sales, rummage sales, yard sales and other sales) and for up to 30 days for ‘By Appointment’ listings. For example if your event-based sale occurs from 4:00 PM – 11:59 PM on March 30th, you can edit sale information (except sale date) as late as 11:59 PM on March 30th. If you post your ‘By Appointment’ listing on January 1st, you have until January 30th to modify the listing. As of January 31st the listing will no longer appear publicly (however you will find your sale in ‘My Listings’).
How do I add another (storage) unit to a sale listing if I already paid for it?
Click on ‘See details’ of the listing. Towards the top of the listing, click on ‘Add Another Unit’. Add the appropriate details about the unit and click on ‘Next Page’. To finalize the listing, click on ‘Pay’. Confirm the amount due, enter your payment information and click ‘Pay’.
Can I delete photos from the listing after it has been purchased?
Yes. Click on ‘Delete’ next to the photo.
Can I change photos after the listing has been purchased?
Yes. When you purchase a listing with photos, you have complete flexibility to swap out pictures. For example if your listing has 3 photos, you can add / remove up to 3 pictures. You can even delete the pictures from the listing entirely.
I purchased a listing with 2 photos, but now I would like to add a third photo.
No problem. Simply click on ‘See details’ of the listing. At the top of the section where the contents are listed, click on ‘Add photo’.
I want to change the photo that is used on the sale summary found on the home page.
Log in and click on ‘See Details’ for the listing. Click on ‘Main Photo’ next to the photo.
Certain contact information is not showing up on my listing. How do I correct this?
Click on ‘See details’ of your listing. Towards the top of the page, click on ‘edit listing’. Check your Privacy settings and see if any of your contact information is checked (Note: if information is checked, it will NOT be shown on the listing).
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What are the different sale types?
- Lien Sale: An event to sell someone else’s personal property to pay delinquent rent on a self storage unit.
- Rummage Sale: An event to sell second hand goods out of a home, private residence, garage, church, school, etc…
- Yard Sale: Similar to a rummage sale, but the sale occurs outside on a lawn.
- Estate Sale: An event to liquidate the majority of items in a house.
- Public Auction: an event to sell items in a public forum but the process of selling is formalized in a structured one-item-at-a-time manner.
- By Appointment: This is NOT an event-based sale. Buyer and Seller need to agree upon a date and time that is convenient to conduct the sale.
- Other: None of the aforementioned
What are the different sale methods?
- Public auction / Open outcry: process of selling items in a public forum by offering them up for bid, taking vocalized bids, and then selling the item(s) to the highest bidder.
- Silent Auction: process of selling items in a public forum by offering them up for bid, taking written bids, and then selling the items to the highest bidder.
- Best Offer: process of selling items to generate the best possible price, though the process of collecting bids is not necessarily public.
- List Price: labeling each item for sale with a price and only selling it for that price.
- List or Best Offer: process of labeling each sales item with a price, but selling the item for the higher of the list price or best offer
- Other: none of the aforementioned sale methods
What is my ‘Rummage Radar’?
The Rummage Radar is where you can save sales that interest you (similar to a shopping cart), rather than having to hunt down specific sales every time you visit the site. The Rummage Radar also allows you to modify whether you want to be notified when information about a sale listing changes. NOTE: The Buyer / Seller Settings in ‘My Account’ allows you to manage the default settings for notifications.
How do I stop receiving all emails / texts notifying me of new sale listings or changes to existing listings?
Go to ‘My Account’ and click on ‘Buyer / Seller Settings’. Under Buyer Notification Preferences, look for ‘Notify me via:’ and uncheck the email / text boxes.
What is the difference between canceling a sale listing and deleting a sale listing?
If you cancel a sale listing, the word ‘Canceled’ will be displayed across it.
If you delete a sale listing, the sale will be removed from the web site
(NOTE: only unpaid sale listings can be deleted. Once a listing has been purchased, the Seller has to cancel listing to notify Buyers the item(s) are no longer for sale.)
If you delete a sale listing, the sale will be removed from the web site
(NOTE: only unpaid sale listings can be deleted. Once a listing has been purchased, the Seller has to cancel listing to notify Buyers the item(s) are no longer for sale.)
What is the difference between canceling a unit listing and deleting a unit listing?
If you cancel a unit listing, the word ‘Unit canceled’ will be displayed across it.
If you delete a unit listing, the storage unit will be removed from the sale listing.
(NOTE: only storage units listed in unpaid sale listings can be deleted. Once a listing has been purchased, the Seller has to cancel unit to notify Buyers a unit is no longer for sale.)
If you delete a unit listing, the storage unit will be removed from the sale listing.
(NOTE: only storage units listed in unpaid sale listings can be deleted. Once a listing has been purchased, the Seller has to cancel unit to notify Buyers a unit is no longer for sale.)
How frequently does the web site check for new sale listings and changes to existing sale listings?
Currently every hour
I am trying to post a sales listing and I cannot find my sale items in the category listings.
Select the miscellaneous category and detail in the text field what items are being sold.
Let us know what additional categories we should add at helpdesk@rummagemarketplace.com. If we get enough requests for adding a particular category, we’ll do it.
Let us know what additional categories we should add at helpdesk@rummagemarketplace.com. If we get enough requests for adding a particular category, we’ll do it.
I downloaded a spreadsheet and some cells contain ########.
The ######## indicates that the content in the cells is wider than the current cell column width. Simply widen the column to eliminate the ######## and reveal the cell contents.
I cannot find the answer to my question
Email us at helpdesk@rummagemarketplace.com. We will get back to you as soon as we can.
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